[{"id":"636efa62","elType":"container","settings":{"eael_parallax_layers_list":[],"eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"cbd44fa","dynamic_field_custom_separator":"|"}]},"elements":[{"id":"f14b886","elType":"widget","settings":{"image":{"url":"https:\/\/www.delphos.com.br\/wp-content\/uploads\/2024\/05\/15052024-300x251.jpg","id":"","size":"","source":"url"},"align":"left","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"244d2eb","dynamic_field_custom_separator":"|"}],"image_size":"full","width":{"unit":"%","size":40,"sizes":[]},"__dynamic__":{"image":"[elementor-tag id=\"8a542fd\" name=\"post-featured-image\" settings=\"%7B%7D\"]"}},"elements":[],"widgetType":"image"},{"id":"18c6a7d1","elType":"widget","settings":{"editor":"<p class=\"MsoNormal\" style=\"text-align: justify;\">No din\u00e2mico mundo dos seguros, a inova\u00e7\u00e3o \u00e9 a chave para a adapta\u00e7\u00e3o e o sucesso. \u00c0 medida que a tecnologia continua a evoluir, o BPO de seguros est\u00e1 na vanguarda da transforma\u00e7\u00e3o, aproveitando novas ferramentas e abordagens para melhorar a efici\u00eancia, a experi\u00eancia do cliente e a gest\u00e3o de riscos. Aqui est\u00e3o algumas das principais tend\u00eancias de inova\u00e7\u00f5es que est\u00e3o moldando o futuro do <a href=\"https:\/\/www.delphos.com.br\/bpo-seguros\/\">BPO de seguros<\/a>:<\/p><p>\u00a0<\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><strong>1. Intelig\u00eancia Artificial (IA) e Automatiza\u00e7\u00e3o de Processos:<\/strong><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\">A integra\u00e7\u00e3o da IA est\u00e1 revolucionando os processos de BPO de seguros, automatizando tarefas repetitivas e intensivas em dados, como processamento de sinistros e an\u00e1lise de riscos. <b style=\"mso-bidi-font-weight: normal;\"><i style=\"mso-bidi-font-style: normal;\">Chatbots<\/i><\/b> e assistentes virtuais tamb\u00e9m est\u00e3o sendo usados para oferecer suporte ao cliente de forma r\u00e1pida e eficiente.<\/p><p>\u00a0<\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><strong>2. An\u00e1lise Avan\u00e7ada de Dados:<\/strong><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\">A an\u00e1lise avan\u00e7ada de dados est\u00e1 fornecendo <b style=\"mso-bidi-font-weight: normal;\"><i style=\"mso-bidi-font-style: normal;\">insights<\/i><\/b> valiosos para as empresas de BPO de seguros, ajudando na previs\u00e3o de tend\u00eancias de sinistros, detec\u00e7\u00e3o de fraudes e personaliza\u00e7\u00e3o de produtos. Essa an\u00e1lise de dados est\u00e1 impulsionando decis\u00f5es estrat\u00e9gicas e aprimorando a efici\u00eancia operacional.<\/p><p>\u00a0<\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><strong>3. <i style=\"mso-bidi-font-style: normal;\">Blockchain<\/i> e Contratos Inteligentes:<\/strong><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\">A tecnologia <b style=\"mso-bidi-font-weight: normal;\"><i style=\"mso-bidi-font-style: normal;\">blockchain<\/i><\/b> est\u00e1 sendo explorada para melhorar a seguran\u00e7a e a transpar\u00eancia nos processos de seguros, facilitando a execu\u00e7\u00e3o de contratos e a liquida\u00e7\u00e3o de sinistros de forma r\u00e1pida e eficiente por meio de contratos inteligentes.<\/p><p>\u00a0<\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><strong>4. Experi\u00eancia do Cliente Digital:<\/strong><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\">Com a crescente demanda por experi\u00eancias digitais, as empresas de BPO de seguros est\u00e3o investindo em solu\u00e7\u00f5es <b style=\"mso-bidi-font-weight: normal;\"><i style=\"mso-bidi-font-style: normal;\">omnichannel<\/i><\/b> e interfaces de usu\u00e1rio intuitivas, como aplicativos m\u00f3veis e portais online, para simplificar a intera\u00e7\u00e3o com os clientes e melhorar a satisfa\u00e7\u00e3o do cliente.<\/p><p>\u00a0<\/p><p class=\"MsoNormal\" style=\"text-align: justify;\"><strong>5. Estrat\u00e9gias de Insurtech e Parcerias:<\/strong><\/p><p class=\"MsoNormal\" style=\"text-align: justify;\">As parcerias com <b style=\"mso-bidi-font-weight: normal;\"><i style=\"mso-bidi-font-style: normal;\">startups<\/i><\/b> de tecnologia de seguros (<b style=\"mso-bidi-font-weight: normal;\"><i style=\"mso-bidi-font-style: normal;\">Insurtechs<\/i><\/b>) est\u00e3o impulsionando a inova\u00e7\u00e3o no BPO de seguros, permitindo o acesso a novas tecnologias, modelos de neg\u00f3cios e solu\u00e7\u00f5es disruptivas que podem melhorar a efici\u00eancia operacional e a experi\u00eancia do cliente.<\/p><p>\u00a0<\/p><p class=\"MsoNormal\" style=\"text-align: justify;\">\u00c0 medida que essas tend\u00eancias de inova\u00e7\u00f5es, est\u00e1 preparando o cen\u00e1rio para um futuro mais \u00e1gil, eficiente e centrado no cliente no mercado de seguros.<\/p><p>\u00a0<\/p><p class=\"MsoNormal\" style=\"text-align: justify;\">Fique por dentro das \u00faltimas tend\u00eancias de inova\u00e7\u00e3o no BPO de Seguros, siga nossas redes sociais <span style=\"padding: 0px; margin: 0px; color: #606060; font-family: 'Open Sans', Helvetica, Arial, Verdana, sans-serif; font-size: 15px; font-weight: bold;\">(<a style=\"padding: 0px; margin: 0px; color: var(--the7-links-color);\" href=\"https:\/\/www.linkedin.com\/company\/delphos-sa\/\">Linkedin<\/a>\u00a0\/<a style=\"padding: 0px; margin: 0px; color: var(--the7-links-color);\" href=\"https:\/\/www.facebook.com\/DelphosSA\/\">\u00a0Facebook<\/a>)<\/span><span style=\"padding: 0px; margin: 0px; color: #606060; font-family: 'Open Sans', Helvetica, Arial, Verdana, sans-serif; font-size: 15px;\">\u00a0<\/span><\/p>","eael_tooltip_section_content":"I am a tooltip","eael_ext_content_protection_password_placeholder":"Enter Password","eael_ext_content_protection_password_submit_btn_txt":"Submit","eael_ext_content_protection_password_incorrect_message":"Password does not match.","eael_cl_logics":[{"_id":"3bed2b4","dynamic_field_custom_separator":"|"}],"text_color":"#6D6D6D","typography_typography":"custom","typography_font_family":"Inter","typography_font_size":{"unit":"em","size":1.1999999999999999555910790149937383830547332763671875,"sizes":[]},"typography_font_size_laptop":{"unit":"em","size":1.1999999999999999555910790149937383830547332763671875,"sizes":[]},"typography_font_size_tablet":{"unit":"em","size":1.1999999999999999555910790149937383830547332763671875,"sizes":[]},"typography_font_size_mobile":{"unit":"px","size":18,"sizes":[]},"typography_font_weight":"400","typography_line_height":{"unit":"em","size":1.1999999999999999555910790149937383830547332763671875,"sizes":[]},"typography_line_height_tablet":{"unit":"em","size":1.1999999999999999555910790149937383830547332763671875,"sizes":[]},"typography_line_height_mobile":{"unit":"em","size":1.399999999999999911182158029987476766109466552734375,"sizes":[]},"_animation":"fadeIn","animation_duration":"slow","_animation_delay":200,"_background_color_stop_laptop":{"unit":"%","size":"","sizes":[]},"_background_color_stop_tablet":{"unit":"%","size":"","sizes":[]},"_background_color_stop_mobile":{"unit":"%","size":"","sizes":[]},"_background_color_b_stop_laptop":{"unit":"%","size":"","sizes":[]},"_background_color_b_stop_tablet":{"unit":"%","size":"","sizes":[]},"_background_color_b_stop_mobile":{"unit":"%","size":"","sizes":[]},"_background_gradient_angle_laptop":{"unit":"deg","size":"","sizes":[]},"_background_gradient_angle_tablet":{"unit":"deg","size":"","sizes":[]},"_background_gradient_angle_mobile":{"unit":"deg","size":"","sizes":[]},"_background_hover_color_stop_laptop":{"unit":"%","size":"","sizes":[]},"_background_hover_color_stop_tablet":{"unit":"%","size":"","sizes":[]},"_background_hover_color_stop_mobile":{"unit":"%","size":"","sizes":[]},"_background_hover_color_b_stop_laptop":{"unit":"%","size":"","sizes":[]},"_background_hover_color_b_stop_tablet":{"unit":"%","size":"","sizes":[]},"_background_hover_color_b_stop_mobile":{"unit":"%","size":"","sizes":[]},"_background_hover_gradient_angle_laptop":{"unit":"deg","size":"","sizes":[]},"_background_hover_gradient_angle_tablet":{"unit":"deg","size":"","sizes":[]},"_background_hover_gradient_angle_mobile":{"unit":"deg","size":"","sizes":[]},"__globals__":{"text_color":"","typography_typography":""}},"elements":[],"widgetType":"text-editor"}],"isInner":false}]